Different types of appointments may require different information to be made available to the patients prior to their visit. For example, they may be required to prepare for their appointment in a particular way depending on the procedure they are expected to undergo. To enable more targeted communication based on these differences we now offer a Deep Message Customization capability. This feature allows you to… Continue reading Advanced Message Personalization

Many of our practices are multilingual, with providers and staff speaking the different languages of their patients and delivering care in these languages. Since facilitating patient communication is such a big part of what we do, we recently added support for Multilingual Messaging. With this feature you can create message templates in different languages. Initially, we are adding support for email and text messages in several European languages,… Continue reading Speak Your Patient’s Language