Empowering providers with highly customized patient messaging is core to our mission. With our recent update, a new capability to customize messaging has become available. Welcome quiet periods. With this new feature, you can customize the time of day during which you prefer to suppress appointment reminders going out to your patients. This is useful if you want to take… Continue reading Quiet Periods

Different types of appointments may require different information to be made available to the patients prior to their visit. For example, they may be required to prepare for their appointment in a particular way depending on the procedure they are expected to undergo. To enable more targeted communication based on these differences we now offer a Deep Message Customization capability. This feature allows you to… Continue reading Advanced Message Personalization

Many of our practices are multilingual, with providers and staff speaking the different languages of their patients and delivering care in these languages. Since facilitating patient communication is such a big part of what we do, we recently added support for Multilingual Messaging. With this feature you can create message templates in different languages. Initially, we are adding support for email and text messages in several European languages,… Continue reading Speak Your Patient’s Language

Solo providers remain our most numerous users, but a sizable and rapidly growing contingent belongs to group practices. To make their lives simpler — and we are all about simplifying your lives! — we have added a new feature: multi-user accounts. You can now assign separate usernames to each of your actual users and they… Continue reading Multi-User Accounts

Calling your patients to remind them of their upcoming appointments is a routine burden for practice staff, taking time away from more human ways to add value. It is useful — even essential — but, well, boring and repetitive. With our email reminders, we already alleviated this chore to a point where some of our… Continue reading Give Your Reminders Voice

Our team at DocMeIn is the envy of United Nations — we are one international bunch! For years now, we’ve been feeling boxed in, having to limit the availability of our revolutionary free appointment scheduling service to healthcare providers based in the United States. But we no longer feel that way: the moment has finally come… Continue reading DocMeIn Now Available in Canada and Australia

Some of you may have noticed a new major feature we’ve been rolling out over the last couple of weeks. It is now possible to enter (and modify) whole series of appointments at a time. If your account doesn’t have this feature yet, it soon will. To create a standing appointment, just bring up the… Continue reading Recurring Appointments

Since our big February ’11 release came out with a slew of new functions, we’ve been busy collecting your feedback, fixing bugs and rolling out more features. Today, we are writing about one of them: print view. Many of you have been writing in with your requests that we better integrate into your physical world.… Continue reading Print View

Today we are releasing the latest DocMeIn update. Aside from bug fixes and minor enhancements, there are a few key features we would like to highlight. As you can see below, we are continuing to stay laser-focused on the core appointment scheduling functionality that you use every day. As always, please share any comments you may have… Continue reading DocMeIn February ’11 Release