Quiet Periods

Empowering providers with highly customized patient messaging is core to our mission. With our recent update, a new capability to customize messaging has become available. Welcome quiet periods. With this new feature, you can customize the time of day during which you prefer to suppress appointment reminders going out to your patients. This is useful if you want to take… Continue reading Quiet Periods


Advanced Message Personalization

Different types of appointments may require different information to be made available to the patients prior to their visit. For example, they may be required to prepare for their appointment in a particular way depending on the procedure they are expected to undergo. To enable more targeted communication based on these differences we now offer a Deep Message Customization capability. This feature allows you to… Continue reading Advanced Message Personalization

Speak Your Patient’s Language

Many of our practices are multilingual, with providers and staff speaking the different languages of their patients and delivering care in these languages. Since facilitating patient communication is such a big part of what we do, we recently added support for Multilingual Messaging. With this feature you can create message templates in different languages. Initially, we are adding support for email and text messages in several European languages,… Continue reading Speak Your Patient’s Language

DocMeIn Now Available in Canada and Australia

Our team at DocMeIn is the envy of United Nations — we are one international bunch! For years now, we’ve been feeling boxed in, having to limit the availability of our revolutionary free appointment scheduling service to healthcare providers based in the United States. But we no longer feel that way: the moment has finally come… Continue reading DocMeIn Now Available in Canada and Australia